Privacy Policy
Your privacy is our priority. Learn how we handle your data.
At Skylink Internet, we are committed to protecting the privacy and security of our customers in Chitral. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information necessary to provide our internet services, including:
- Personal Identification: Name, CNIC, address, and phone number for account registration.
- Usage Data: Bandwidth usage and connection logs for billing and troubleshooting purposes.
- Payment Information: Records of payments made (we do not store full credit card details locally).
2. How We Use Your Information
Your data is used strictly for:
- Service Delivery: Installing, maintaining, and upgrading your internet connection.
- Communication: Sending billing invoices, service alerts, and maintenance notifications.
- Legal Compliance: Complying with PTA regulations and local laws of Pakistan.
3. Data Security
We employ industry-standard security measures to protect your data from unauthorized access. Our local servers in Chitral are secured with firewalls and encryption protocols. We do not sell your personal data to third parties.
4. Your Rights
You have the right to access, correct, or request deletion of your personal data held by Skylink, subject to legal retention requirements. To exercise these rights, please contact our support team.
Last Updated: December 2025
If you have questions about this policy, please contact us at privacy@skylink.pk.